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Hidden Fence Troubleshooting



Invisible Fence HelpNeed help troubleshooting your Hidden Fence receivers, transmitters, or installation? The articles below will help you determine what the problem is and help you find a solution.

If your unable to find the solution to the problem your experiencing, please contact our dedicated technical support staff.

Use the filter below to search for particular keywords or articles.

Title Filter 
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1
Can I test a Power Cap battery with a multimeter?
7230
2
What is the shelf life for a Power Cap® Battery?
4988
3
What is the shelf life for the 12-volt battery back up battery used on the ICT 725, ICT750 & ICT775?
7994
4
Can I test the receiver output with a multimeter?
6598
5
Why did the computerized collar activate near the customer's car? The car was not in the signal field.
5453
6
Is there any risk of electrical shock by handling the perimeter loop wire?
4443
7
What type of wire should I install?
6628
8
How much power does a Hidden Fence system use?
7955
9
What is the strength of the electro-magnetic field produced by a Hidden Fence transmitter?
5416
10
My dog used to stay 8 feet from the boundary wire. He is now staying only 3 feet away from the boundary wire. Why?
5349
11
Why won't my CT4000 transmitter work with the computerized collar?
5452
12
How can I fix a wire break in my Hidden Fence system?
6952
13
Where can I purchase batteries for my Hidden Fence computerized collar?
3875
14
Should I remove my dog's computerized collar when I take him for a ride in the car?
4284
15
Why should I check my dog's neck and remove the computerized collar periodically?
4343
16
When can I start training my new puppy to my Hidden Fence System?
4492
17
I'm moving to a new house and taking my system with me, do I have to retrain my dog?
4398
18
Can I remove my dog's computerized collar now that he's trained to respect his Invisible Fence Boundary?
4630
19
Can I take my dog for a walk now that he is trained to the Hidden Fence System?
4463
20
How often should I change the Hidden Fence Power Cap® batteries?
5930
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